Surf City Testimonials


“Top-notch private chauffeur service! Kudos to Karen for your prompt response to my queries. Sincere thanks to Darcy, Phil and Eddy for your personalised and flexible service in ensuring that we get to our destinations on time. Highly recommended for visitors who want a reliable private transfer service.”
Alvin – Singapore
13 Sep 2013


“Hi karen
We had Darcy as our transfer and we were more than pleased. my daughter took off her necklace and left it in the vehicle. Darcy contacted us and sent it to us at his own cost. little things go along way in my mind. when we next travel to the gold coast we will definitely be contacting SurfCity Transfers. please pass on our thanks to Darcy.”
Dan, Rita & Family
6 Sept, 2013


Eddy was fantastic – loved your service and have told everyone in my department at
Gold Coast Tourism.”


31 Aug 2013


“Thanks Karen,
Very happy with the service! will def use again.
Susie Potter

23 Aug 2013


“Superb, thanks a ton Karen. Love the fact that you are so prompt! This is what I call good customer service!” :)
29 August 2013


“Hi Karen
The service provided by Surf City was exceptional. Phil was on time at Brisbane airport, helpful, courteous and friendly. We had a most pleasant drive to Surfers and he helped us with our luggage into the resort.
On the return, Darcy likewise were also very helpful, courteous, friendly and punctual. At GC airport Darcy took our luggage right to the counter which took away the stress of handling it ourselves.


“Hi Karen
I just wanted to send quick email saying thank you so much for providing such a fantastic service and Darcy was an awesome driver who was very considerate of the kids.
I would not hesitate to recommend you guys to any of our friends and family who plan to travel out that way in the future.
thanks once again”

Kind regards
Katrina Bowman
New Zealand 18 August 2013


“Very happy with the service
Will definitely recommend to friends
Thank you”

11 August 2013


“Hi Karen,
everything is fine to me, thank you to offer me the good services as expected
and I will chose Surf City Transfers by next time.
all the best.”
Jiang- Singapore

9 Aug 2013


“Many many thanks Karen – the driver Eddy was magnificent and my Mum couldnt have been happier and more complimentary, we will definatly use your services again and would have no hesitation recommending you to anyone.
Kind Regards”


1 August 2013


“Many thanks Karen,
Will be using your service exclusively from now on. My driver Jan was a lovely lovely lady.
Again, thank you”
Jo Netherwood

30 July 2013


“She loved it!!! very smooth saling also and will use again when in brisbane.
Thanks again Karen”

Kylie Rutland
Travel Manager
Assistant Manager
Flight Centre (NZ) Limited
30 July 2013


“Hi Karen,
We will definitely use your company again if we are up that way. The service was perfect thank you.

BP Coffs Harbour

20 July 2013


“Dear Karen,
It has been a pleasant experience engaging your company’s service. The drivers, Darcy and Eddy were very helpful and punctual in their pickup. Not to mention, the SMS booking reminder was useful and provided us with an assurance that our booking has been confirmed. Really appreciate the smooth transaction and reliable service!
Best Regards,”

Hannah, Singapore,

26 June 2013


“Thank you Karen and Darcy for a wonderful start/end to our holiday in Gold Coast. You have been most helpful with the transfer arrangements, Darcy was nice and helpful who stopped for us to buy milk, bread & butter when we forgot about breakfast the next morning.
Darcy was 5mins early on day of departure which I appreciated. It was a pleasant experience & I will not hesitate to contact you when I’m heading your way again.
Thank you very much.”


Kevin, Singapore,

24 June 2013


“Dear Karen
Thanks for your e-mail.
Your service was excellent and I could not speak highly enough about our experience with your company.
You were so pleasant to deal with, great work. Eddie and Darcy also looked after us very well. I would not hesitate to recommend your service and should I return I will certainly be in touch.
Thank you so much”

Rose Moore


“Dear Karen
My husband and I were part of the Moore group that used your company during a recent trip to Brisbane and would like to place on record our thanks for the service you provided. Eddie and Darcy were excellent drivers, we enjoyed the conversation and banter between us “kiwis” and them, and the smooth ride in the “Merc”.

Margaret & Peter Stein

10 June 2013


“Hi Karen
Thank you for all the assistances and running around.
We will definitely be using your service in future should the occasion arrases.
Thanks again.”

Kind Regards,
Marketing & Product Development Manager
Loksha Tours | Sydney Tours

7 June 2013


“Hi Karen
Thanks for the thank you email.
All was in order with the transfers + one, the service was very good. Paul commented the car was very comfortable.
We will be happy to utilise your services again.”

Kind regards
Gold Coast Airport Pty Ltd

4 June


|”Dear Karen & Phil,
All back safe and sound , Andy and I are just recovering from Man Flue!
Had a blast with the kids and had a stress free journey from and to the Airport …..
Thank you again for your wonderful service, made us feel like one of the family!! Well worth the dollar’s!!
Kind regards to Phil…”

All the best,
Gerri & Andy

4 June 2013


“Thanks Karen,
My wife and I were very happy with the excellent service provided. Phill was great and excellent to talk to as well. Will be recommending you to others.
Thanks again for an excellent service.”


3 June 2013


“Hi Karen,
The service was fantastic and the driver was great. I will be in touch with you soon to book a car for Peter in September, I just have to work out flight details and times.
Thanks again.”

Peter James Realty

3 June 2013


“Hi Karen
I was advised that it was great door to door service. Very friendly and the transport was comfortable.


30 May 2013


“Hi Karen
The level of quality and service exceeded my expections. Darcy the driver was totally professional and I was veryimpressed with the service he provided. I would not hesitate in using your company again in the future and cannot recommend it high enough.”

Kind regards

21 May, 2013


“Hi Karen
It is definitely one of the best services that I had used from the time I booked till departures.
Cheers and will definitely recommend any of my friends looking for transportation going forward.
Once again, thanks for the superb services rendered.”

Henry, Singapore,

20 May 2013


“Hi Karen,
Everything was fantastic, very friendly drivers on time and very polite.
Would highly recommend your company to anyone travelling to the Gold Coast.
Thanks Again.”


20 May 2013


“Dear Karen
Your service was absolutely perfect!
Thank you very much for your help!
Have a nice day!”


19 May, 2013


“Hi Karen
Many thanks for everything. I must say we didn’t regret engaging your company for the service and would not hesitate to recommend to others who wants to make a trip to Gold Coast.
Eddy and Darcy are friendly and ever so helpful, not forgetting you as well.”

UOB Group
29 April, 2013


“Hi Karen
The service was outstanding!
I most certainly will be using your services in the future!
I would be happy to tell the world!
The drivers, and you, for your follow up and follow thru, outstanding!”

Warm regards

17 April, 2013


“HI Karen
I would like to say what a pleasure it was to use your service – Phil (driver) was just fantastic (would highly recommend) – a very high level of customer service with good local knowledge made for a very enjoyable trip down to the Wave Resort, our travel was so hassle free.
I have since referred your co to others and will indeed use your service on our next visit.
Very happy that I came across your website.”

Julie Hughes
Arrow Events
17 April, 2013

Excellent Transfer Service!!!

“Greetings from Sunny California Karen,
My family and I wish to thanks to you, Phil and Darcy for excellent transfer services! The three of you definitely added to our exciting holiday in Australia. On the morning of our departure, Darcy asked if we had 2-3 minutes to spare and with my yes response, took us to see the coast line and gave us time to get out and get pictures. Karen, I feel you are a outstanding individual within the SurfCity Organization.

Extremely Happy

“Hi Karen
Were extremely happy with the service by your company. Our driver, Darcy was friendly & promptly arrived to pick us up from our accommodation. The vehicle was beautifully clean & comfortable.
Thank you for all your assistance in getting us to the airport in plenty of time, when we arrived we were told our flight had been cancelled, thankfully we were early enough to make other arrangements!
We will definitely use your services again.”

With kind regards
Sarah Hammond

11 March 2013

Terrific Service

“Hi Karen
Thanks you so much for the terrific service from Brisbane airport last week. Our return trip on the pre-arranged “bus” was not nearly so relaxing and pleasant.
Our driver was, as you predicted waiting for us on arrival and both efficient and pleasant. We will certainly recommend the service to others, and contact you again if we are travelling from Brisbane.


7 March 2013

Outstanding Service

“Hi Karen,
The service was outstanding, Eddie was on time and very helpful about the area. Will definitely be using Surf City Transfers on my next trip!

Thank you,

Matt/New Zealand – 27 February 2013

Will Happily Recommend

“Hi Karen
We will happily recommend SurfCity, Phil was like a dear family member by the time he collected us on our homecoming! Look forward to contacting you when we take our next flights.”

kind regards
Wayne & Deb – 20 February 2013

Exceptional Service

“We just wanted to thank you for the exceptional service that Surf City Transfers gave to us during our recent trip to the Gold Coast. Our driver, Phil, was friendly, knowledgeable and fabulous with our children. Booking your service was easy to do and replies to queries were prompt. We couldn’t have asked for better assistance after our flight was cancelled due to extreme weather conditions. Thank you again and we look forward to using your service in the future.”

Emma & Tony 20 February 2013

Very Happy With Entire Experience

“Thanks Karen
We were very happy with entire experience using your company – from your helpful and speedy service via email through to the lovely driver who took us both ways. We’ll definitely use your service again in the future and will recommend it to others.”

Warm regards

Millie/New Zealand – 11 February 2013

Very Happy

“Hi Karen,
The kids were very happy with the service you gave them and how you worked around their schedule as their flight was delay when the left Melbourne and also delayed when they returned. They spoke very highly of both drivers and even recognized the driver we had 2 years ago when we were there, I will definitely be using you guys again when we come up and will recommend you to anyone who is coming up there. Keep up the good work. Carmel 11 Febraury 2013

Very Satisfied

“Hi Karen,
I’m very satisfied with your service, it won’t be the last time to use your service and I also will refer your co. to my friends.
Thank you and best regards,”

Mary/Singapore – 10 Februar 2013

Punctual, Polite, Friendly Service

“Dear Karen,
Happy New Year
My family and I enjoyed the punctual, polite and friendly service provided by Surfcity, Thank you.
As I told Eddie, I will certainly recommend Surfcity to any of my friends visiting Brisbane.
Thanks you once again for the excellence service! “

Regards, Dorothy/Singapore – 8 Janary 2013

Brilliant Service

“Hi Karen,
Thanks so much for the brilliant service we received from both you and Phil.
My son Cooper (2) was delighted to be driven in “Phil’s car” and we were very happy with the service we received as well.”

Kind regards
Jackie – 7 January 2013

Service Was Excellent

“Hello Karen
Thank you and Happy New Year, the service was excellent and we were very happy with Darcy, very nice gentleman. I have also given your number to some other friends that are travelling later in the month.
Have a good day “

Regards Penny Booker – 7 January 2013

Service Was Exceptional

“Hi Karen – all was great – service was exceptional and your driver was brilliant – especially on our trip down when our son had to vomit suddenly. I would have no hesitation in recommending your service to anyone else and will do to friends and family we know who head over to Qld.”

Kathy – Perth WA – 7 January 2013

No Regrets

“Hi Karen,
My family & I have no regrets taking your service for our transfer to all the location. Eddie & Phil was wonderful drivers & cheerful too, whereas Eddie, he really knowledgeable driver as giving me lots of ideas/tips for me to spent my stay in Gold coast. We really have wonderful stay in Gold coast !
If times permit, we will take up your service again.
Best wishes to you. May you be blessed with good health & happiness always.”

Latifah/Singapore – 4 January 2013

Extremeley Impressed

“Thanks for the wonderful service provided by SCT.
Darcy was polite & punctual, the profesionalism of your company & the fact that I was sent sms reminders which took all the hassle out of calling to make sure everything was ok – your service is extremely reliable.
I left all your details with our travel agent and let them know how satisfied we were with your company, they were very happy to receive positive feedback & they will recommend your company. “

Michele – 3 January 2013

I Was Impressed With Quick Response

“Hi Karen,
Everything went as planned.
I was impressed with the quick response from you when I first inquired about the rates and must commend you on that.
Many Thanks”

Justin – 31 December 2012

Level Of Quality Is Impeccable

“Hi Karen, thanks a lot and yes definitely the level of quality is impeccable, especially Eddie,he is great. Will definitely contact Surf City when I get back the next time “

Ong/Singapore – 31 December 2012

Excellent Service

“Hi Karen
Excellent service in every aspect
Thank you”

Joan – 31 December 2012

Professional And Personable

“Thank you so much in arranging all these transfers. Eddie was great very professional and personable. The sign I was able to draw for him to pick the next lot of people up was particularly memorable for both me and the students- it kicked off the Scholarship program with a friendly happy vibe (It was proudly displayed all week on the balcony of one of the students apts). ”
I will definitely keep SCT in mind next-time we are organising an event in the area. Caroline – 19 December 2012


“Hi Karen
Darcy was fantastic, he helped us with our bags and was fantastic. He made the return transfer smooth and enjoyable. He is such a lovely man and we will not hesitate at all to use Surf City Transfers again.
I hope you and Darcy have a lovely Christmas and New Year.”
The Capriotti Family – 18 December 2012

Very Comfortable And Safe

“Hi Karen,
The transfers by your company were very good – from the time of booking and confirmation right up to the service itself. We were comfortable in the vehicle, felt safe and made good time. We arrived well before necessary and Darcy found us at the terminal for collection easily.
It could not have been easier and we will definitely use your company for transfers when we next need them.
Thank you very much,”

Kerry Shepherd – 7 December 2012

Very Impressed With The Excellent Service

“Hi Karen, many thanks for your assistance with that last minute booking on Friday – much appreciated.
Just wanted to pass on that I was just talking to my MD, the house where Rainer was picked up from, and he said that he is very impressed with the excellent service that you provide so please pass this onto everyone.
Have a great day and keep smiling “

Kathy – 10 December 2012
KSB Australia

The Vito Was Immaculate

“Hi Karen
The service was great. I would definitely recommend you and use your services again! The vito was immaculate and the baby seats were exactly what we wanted.
The driver Darcy was friendly and helpful.”

Lisa – 22 November 2012

Really Love The Service

“Hi Karen,
Thank you so much for your great help. Really love the service and support given!”

Thanks Regards

Yeesiong/Singapore – 19 November 2012

Great Friendly Service

“Hi Karen,
Eddie provided a great, friendly service which was a wonderful start and finish to our 5 days on the Gold Coast.
He provided us with lots of laughs and we had a great time before we had even reached our apartment. We wouldn’t hesitate to recommend his services and we will certainly be calling on him again on our return to the Gold Coast.”

Kind regards
The two sisters and friend from Bella Vista! – See you soon Eddie – 11 November 2012

Extremely Impressed

I was extremely impressed with the service you and Eddie provided. I referred you to my work friend as he arrived on the Gold Coast yesterday with his whole family.
Eddie was a pleasure to deal with. He took all the stress out of our travel. Thank you and we will definitely use you again if we return to the Gold Coast.”

Lara Pasinati – 7 November 2012
Manager Field Activities & Contracts, Connection Services
CitiPower Powercor

Very Happy With The Level Of Service

“Hi Karen,
Jodie has asked me to pass on her sincere thanks for a job well done on her transfers from Brisbane Airport. Jodie and Kellie were very happy with the level of service and this made their trip more relaxed and enjoyable.
Could you please pass on her thanks to both drivers and if we are ever up that way again we will be sure to call SCT for any future transfers. “

Once again thank you.
Warren – 5 November 2012
Branch Manager
Tutt Bryant Hire

Great Service

“Hi Karen,
I just wanted to thank you for your great service, it’s been a pleasure dealing with you and Darcy. Will definitely use Surf City again in the future, nothing but pleased with the service & quick responses to my emails!”

Rachael – 29 October 2012

First Class

“Thanks Karen, what can I say. My wife and I and my relations from Ireland had a wonderful time on the GC. What an experience having tea 77 floors up on the Q1
They say first impressions are everything and ours was first class the minute we walked out of the the airport. Darcy was just great a very pleasant man, he made the whole experience that little bit special we will certainly use your company when we return to that lovely part of Australia.”

Ian/Ireland – 27 October 2012

Really Awesome

“Hi Karen
Thank you for your email.
I spoke to Mike tonight, who was the other passenger with David, he said you guys were really awesome and accommodating
As this is an annual event with this group of mates, 4 go up earlier in the week and the other 2 follow on the weekend.
I will book you guys next year for their transfers.
Thank you so much for picking Dave and Mike up on such short notice.
Your customer service is A1!”

Kind regards
Sandra :) – 23 October 2012

Top Class Service

“Hi Karen
Service was top class from every aspect.
Will be using service again for sure, plus will get pricing on theme park runs also. “

Thanks again
Kenny – 21 October 2012

Everything Was Perfect

“Hi Karen,
Everything was perfect, thank you. Yes, we will definately be using your Co. again.
Many thanks Karen. It is rotten being home. I have to cook.!”

Bye for now Jann – 22 October 2012

Excellent Service

“Hi Karen
Just wanted to thank you very much for the excellent service, we will certainly be recommending your Company to all of our friends and work collegues.”

Christine – 16 October 2012

Very Easy When Travelling With a Family

“Hi Karen
The transfers were great thanks – very easy when travelling with a family. We will use you again on our next visit. “

Steve – 20 0ctober 2012

Very Satisfied

Hi Karen
We were pleased with the level of service and if we had the opportunity to use you guys again we would be happy to do so.
Very satisfied with the vehicle and customer service from Bruno. “

Dean – 15 October 2012

Thank You So Much

“Hi Karen
Thank you so much :) we were all happy with our journey home. And we will keep you in mind for the future and also be more than happy to recommend you guys.
We have to say that Darcy was great”

Tanya – 15 October 2012

Top Class

“Thank you Karen, for all your help. The arrangements were top class and everything worked out like clockwork. Bruno was there well ahead of scheduled time, as had estimated much longer time for immigration clearence.Thank you once again.”

Susheel – 28 August 2012

Thank You

“Thank you it was a great service, will use you again”

Craig Norman – 27 July 2012
Wholesale Plants and Products
Dry Creek SA

Will Recommend Your Service!!!

“Hello Karen
We could not have had a better person than Darcy to pick us up and drop us off.
The timing was perfect and we will recommend your service to anyone requiring transport”

Pat – 26 July 2012

Many Thanks

“Hi Karen,
Many thanks for the service you provided to us when we were up in the Gold Coast, especially the short notice we gave you when we went to Dreamworld. All of us were very impressed with everything you did for us last week and I will certainly contact you next time we are up there. I will also be more than happy to tell anyone who is travelling to the GC to use your services while they are there.
Thanks again for everything .”

Paul – 22 July 2012

Service Skills Are To Be Commended

“Good Morning Karen,
Your company exceeded our expectations and everything went very well. Darcy was excellent and his service skills are to be commended. I will be using your company for all future transport needs and will be recommending Surfcity Transfers to my clients.
Thanks again.”

Kind regards
Warren Wagland – 16 July 2012
Body Corporate Manager
Archers Body Corporate Management
Southport QLD 4215

What Can I Say….

“Karen what can I say……. The service has been second to none. Your professionalism and customer service was fantastic. Our driver Bruno was wonderful. I could not praise him enough!! He was wonderful with my father who was not well and I am only too happy to recommend your service to anyone. Thank you for taking a lot of the stress out of travelling for us.”

Debbie McPartlan- 15 July 2012

I Was Very Happy

“Hi Karen, yes, I was very happy with the Surf City Transfers experience and would definitely use the service again and recommend to others. Thank you,”

Wendy – 9 July 2012

Smooth and Fuss-Free!!!!

“Dear Karen,
I owed you this email!!!!!!
The transfer from Airport to Hotel was smooth and fuss-free!!!!! Eddie was a great chauffeur, and the whole journey was filled with interesting conversation! I love the promptness of your emails and I have no doubt recommending your service to other travellers!!!!!!!”

Great ride, Karen!
Jacqueline – 7 July 2012

Very Pleased

“Hi Karen
We were very pleased with the quality of service. It was a very relaxing way to travel to & from the airport & Bill was a pleasant person & good driver . Thank you for being professional & courteous & we would definitely be using your service again when next we travel.”

Lynne (Runaway Bay) – 17 May 2012

Great Service

“Hi Karen,
The service was indeed up to my expectations. Eddie was great. I will let you know when I am off again. I have also told some friends of my about your service.”

Kind Regards,
Georgia Cook – 10 May 2012
Ace Body Corporate (Gold Coast)
Queensland State Manager

A Big Thank You

“I wanted to say a very big thank you to Eddie Mezgec (bus driver to and from Gold Coast Airport to Meditation retreat at Springbrook 5-10 April). He was very welcoming, extremely well presented, provided helpful advice and went out of his way to assist those of us who had travelled from interstate (Sydney, Melbourne, Adelaide).
Please pass on my thanks for an excellent service.”

Kind regards
Angela – 10 Apri 2012

We are now customers of yours!

“Thanks Karen
We are now customers of yours!.. We had an extra drop off on the way home and Eddy was completely accomodating.”

Neil Bone – 2 April 2012

A Big Thank You

“Hi Karen,
A big thank you for looking after our group. We will keep your company details on our contacts list for Queensland.”

Kind regards,
Holiday Explorers Travel Service – 2 April 2012

Thank You Very Much

“Hi Karen,
Thank you very much for all your assistance!
Masako and my relatives were very happy with your service and they said that the driver was very friendly.
When I go to Gold Coast, I will be sure to contact you!”

Kind Regards,

Elina – 30 March 2012